Comments on: The art of great customer service as a freelance web designer http://dustinbrewer.com/the-art-of-great-customer-service-as-a-freelance-web-designer/ Just another WordPress weblog Sat, 13 Mar 2010 16:52:33 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: The Importance Of Customer Service To Your Freelance Business | SeanBurdick http://dustinbrewer.com/the-art-of-great-customer-service-as-a-freelance-web-designer/comment-page-1/#comment-5058 The Importance Of Customer Service To Your Freelance Business | SeanBurdick Sat, 13 Mar 2010 11:43:37 +0000 http://dustinbrewer.com/?p=158#comment-5058 [...] The Art of Great Customer Service as a Freelance Web Designer Dustin Brewer offers some wonderful advice on the subject of customer service for freelancers. [...] [...] The Art of Great Customer Service as a Freelance Web Designer Dustin Brewer offers some wonderful advice on the subject of customer service for freelancers. [...]

]]> By: JJ Web Designs » Blog Archive » Customer Service and the freelance designer http://dustinbrewer.com/the-art-of-great-customer-service-as-a-freelance-web-designer/comment-page-1/#comment-5022 JJ Web Designs » Blog Archive » Customer Service and the freelance designer Mon, 01 Mar 2010 02:53:27 +0000 http://dustinbrewer.com/?p=158#comment-5022 [...] With that in mind (that customer service is our bread and butter) there are four things to keep in mind while dealing with the client according to Dustin Brewer’s article, The Art of Great Customer Service. [...] [...] With that in mind (that customer service is our bread and butter) there are four things to keep in mind while dealing with the client according to Dustin Brewer’s article, The Art of Great Customer Service. [...]

]]> By: Rodigi» » The art of great customer service as a freelance web designer http://dustinbrewer.com/the-art-of-great-customer-service-as-a-freelance-web-designer/comment-page-1/#comment-2886 Rodigi» » The art of great customer service as a freelance web designer Wed, 24 Dec 2008 05:34:30 +0000 http://dustinbrewer.com/?p=158#comment-2886 [...] the rest of The art of great customer service as a freelance web designer (530 [...] [...] the rest of The art of great customer service as a freelance web designer (530 [...]

]]> By: The Art Of Great Customer Service As A Freelance Web Designer : Freelance Folder http://dustinbrewer.com/the-art-of-great-customer-service-as-a-freelance-web-designer/comment-page-1/#comment-2663 The Art Of Great Customer Service As A Freelance Web Designer : Freelance Folder Tue, 01 Jul 2008 02:16:27 +0000 http://dustinbrewer.com/?p=158#comment-2663 [...] The Art Of Great Customer Service As A Freelance Web Designer Giving good customer service as a freelance web designer is paramount to the lively hood involved with being your own business. 25 Incredibly Artistic Websites - Part II A few months ago I published a collection of incredibly artistic websites that featured illustrations, creative headers, and detailed backgrounds. Since then I’ve been... 5 Ways Designers Can Change The World A lot of times we think our creativity and talent isn’t practical enough to help others in need, hopefully this post can inspire you and help you to think a little bit differently about what you as designer can do. How To Spot And Work With Graphic Engineers The design profession has it’s engineers too, and they are just as underrated as their sciencey counterparts. Top 10 Photoshop Tutorials of June Top 10 photoshop tutorials of June, you may notice a lot of advert designs, this has been a very common trend in tutorials this month. [...] [...] The Art Of Great Customer Service As A Freelance Web Designer Giving good customer service as a freelance web designer is paramount to the lively hood involved with being your own business. 25 Incredibly Artistic Websites – Part II A few months ago I published a collection of incredibly artistic websites that featured illustrations, creative headers, and detailed backgrounds. Since then I’ve been… 5 Ways Designers Can Change The World A lot of times we think our creativity and talent isn’t practical enough to help others in need, hopefully this post can inspire you and help you to think a little bit differently about what you as designer can do. How To Spot And Work With Graphic Engineers The design profession has it’s engineers too, and they are just as underrated as their sciencey counterparts. Top 10 Photoshop Tutorials of June Top 10 photoshop tutorials of June, you may notice a lot of advert designs, this has been a very common trend in tutorials this month. [...]

]]> By: Karen Zara http://dustinbrewer.com/the-art-of-great-customer-service-as-a-freelance-web-designer/comment-page-1/#comment-2638 Karen Zara Wed, 25 Jun 2008 04:17:35 +0000 http://dustinbrewer.com/?p=158#comment-2638 The best thing about this article is that it encourages freelancers to try to view things from a client's perspective. Sometimes we're so attached to our own views that we forget basic things, such as the fact that a client may not be as familiar with web jargon as we are. I've just voted for this post at Mixx. :) The best thing about this article is that it encourages freelancers to try to view things from a client’s perspective. Sometimes we’re so attached to our own views that we forget basic things, such as the fact that a client may not be as familiar with web jargon as we are.

I’ve just voted for this post at Mixx. :)

]]> By: Mike Robinson http://dustinbrewer.com/the-art-of-great-customer-service-as-a-freelance-web-designer/comment-page-1/#comment-2631 Mike Robinson Fri, 20 Jun 2008 14:05:09 +0000 http://dustinbrewer.com/?p=158#comment-2631 Additionally, a client no-no whether you're freelance or not is to respond and act instantly on their every request. If you do this they will expect every change to be this quick, even the larger tasks. Unless a client actually says (and means) it's urgent, then work it in to your schedule at some point in the day/week. I've learned this recently, coupled with getting to know and communicating well with my direct client contacts I have grown balanced and thriving client relationships! Additionally, a client no-no whether you’re freelance or not is to respond and act instantly on their every request. If you do this they will expect every change to be this quick, even the larger tasks. Unless a client actually says (and means) it’s urgent, then work it in to your schedule at some point in the day/week.

I’ve learned this recently, coupled with getting to know and communicating well with my direct client contacts I have grown balanced and thriving client relationships!

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